We schedule the appointments by day. Drop off time is between 7:30 and 9am, allowing the pet owner to drop off any time between those hours. If you cannot make it in for the open drop offs, please contact us at least 24 hours in advance so we can reschedule. The groomer gives the pet owner a call as soon as they are ﬁnished. Generally, that time frame is between 12pm and 3pm. If you need a speciﬁc pick time just let us know when you drop off, and we can accommodate you. Otherwise the pet’s owner has until closing time at 6pm to pick up.